Terms of purchase

Privacy policy, complaints and terms of use

Javno komunalno preduzeće Parking Subotica
Djure Djakovica 23
24000 Subotica
Service activities in land transport
Business activity code: 5221
ID number: 08676089
PIB: 100961859
[email protected]
suparking.rs

Customer service and complaints:
Djure Djakovica 23
[email protected]
+38124694200

 

During the purchase process, the customer will receive an order/payment confirmation to the electronic address (email) he submitted during the service purchase process.

 

Privacy Policy

On behalf of the Javno komunalno preduzeće Parking Subotica, we undertake to protect the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers choices including the ability to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly stored and is available only to employees who need this data to perform their work. All employees of the Javno komunalno preduzeće Parking Subotica (and business partners) are responsible for respecting the principles of privacy protection.

Terms of Use

By using this website, you confirm that you have read, understood and accepted these terms of use (hereinafter referred to as “terms”) and agree that you are obliged to comply with them, as well as all other applicable laws and regulations. If you do not accept these terms, do not use this website.

Javno komunalno preduzeće Parking Subotica may amend these Terms at any time by amending this text. You should visit this page from time to time to check the updated Terms, as you are legally bound by them. Certain provisions of these Terms may be superseded by explicit legal acts or notices displayed on other pages of this site.

Protection of confidential transaction data

When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology.
Data security during purchases is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the entire payment process is carried out on the bank’s website. The payment card information is not available to our system for a single moment.”

Refunds

In the case of returning goods and refunding funds to a customer who previously paid with one of the payment cards, in part or in full, and regardless of the reason for the return, Javno komunalno preduzeće Parking Subotica is obliged to make the refund exclusively via VISA, EC/MC and Maestro methods payments, which means that the bank will refund the funds to the card user’s account at the seller’s request.

Use of the website

All material on this website (hereinafter referred to as the “Site”) is protected by copyright and any unauthorized use may constitute a violation of the Law on Copyright and Related Rights, the Law on Trademarks or other laws in the field of intellectual property. Except as otherwise indicated elsewhere on this site, you may view, copy, print or download all content solely for your personal, non-commercial use and for informational purposes, provided that all copyright notices or other proprietary information contained in the original keep all copies of the document. You may not modify the content of this site in any way, or reproduce or publicly display, perform, distribute or otherwise use it for public or commercial purposes. Notwithstanding the foregoing, any software or other material available for download or use through this site that has its own terms of use or license is subject to those terms. If you breach any of these Terms, your permission to use the Site will be revoked and you will be required to immediately destroy any content you have downloaded or printed.

Except as expressly stated otherwise herein or on another page of this Site, nothing contained herein, whether express, implied, disclaimer or otherwise, grants you any right to use any intellectual property found on the Site.

Information

Any materials, feedback or other types of information that you submit to this Site or to the Javno komunalno preduzeće Parking Subotica regarding this Site (“Information”) will not be considered confidential or proprietary. Public utility Parking Subotica will be the sole owner of all information collected on or in connection with the Site. Javno komunalno preduzeće Parking Subotica has no obligations in relation to such information and is free to use it without restrictions for any purpose (such as use, reproduction, modification, publication, (re)distribution, public display, etc.) and without attribution source.

It is prohibited to post or transmit to or from the Site any illegal, threatening, defamatory, humiliating, obscene, pornographic or other material that violates any laws.

Complaints

Complaints about data or services

If you have received the service and then found that the delivered service does not correspond to the ordered one or the information on the account is not appropriate, please call us at +381(24)694200 or send e-mail with your information (name, surname, phone) to the e-mail [email protected] and describe what kind of problem you have. As soon as possible, we will respond to the consumer’s reported complaint and will inform you about further action. The deadline for resolving a complaint is 15 days from the moment it is reported.

Statement of Conversion

All payments will be made in the local currency of the Republic of Serbia – dinar (RSD). For informative display of prices in other currencies, the middle exchange rate of the National Bank of Serbia is used. The amount for which your payment card will be charged will be expressed in your local currency through conversion to the same at the exchange rate used by card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion there is a possibility of a slight difference from the original price listed on our site.

Statement of the applicant that he has been informed about the rights, obligations and responsibilities regarding the protection of personal data

I hereby confirm that I have been informed by the Javno komunalno preduzeće Parking Subotica, with headquarters in Subotica, Djura Djakovic number 23 (the Company) of the rights, obligations and responsibilities regarding the protection of personal data, in accordance with the provisions of the Law on the Protection of Personal Data and the Rules on the protection of personal data of the Company, through the General Notice for clients, business partners, service users, persons who visit the website, i.e. the official website as well as the Company Portal, which is available on the official website suparking.rs, as well as in the Company’s business premises .
The purpose of personal data processing is to exercise the right to issue a privileged parking ticket for the use of public parking lots (PPK) by privileged users, under the conditions prescribed by the Decision on the Procedure for Issuing Subscribers
tickets for using the Company’s general parking lots, in accordance with the Decision on public parking lots and the Decision on general parking lots of the city of Subotica. The legal basis of the processing is the execution of the Company’s statutory powers as Operator, established by the Law on communal activities, the Decision on public parking lots and the Decision on general parking lots of the city of Subotica, as well as the Decision on the procedure for issuing subscription tickets for the use of the Company’s general parking lots.

Consent to check personal data

Hereby, the applicant for the issuance of an electronic preferential parking ticket gives express consent to the Javno komunalno preduzeće Parking Subotica, with headquarters in Subotica, ul. Djura Djakovica number 23, that instead of directly inspecting the identity card and traffic license, the data specified in the user registration and in the request for the issuance of an electronic privileged parking ticket, can be checked in the records of the MUP of the RS (address of residence according to the vehicle’s registration number and whether the applicant is the owner or user of the vehicle). The applicant declares that he has been informed by the “Public utility company Parking Subotica” that the verification of the data specified in the request entails the submission of information from the Ministry of Internal Affairs of the RS exclusively in the form of a notification whether the data on the address of residence and the owner, i.e. the user of the vehicle specified in the request, are identical or different from the data registered in the official records of the Ministry of Internal Affairs of the RS, without checking or submitting any other data about the person of the applicant.

VAT statement

VAT included in the price and there are no hidden costs.